• METHODOLOGY

Methodology

  • PHASE 1

    Planning

    Assemble the project team Clarify project goals and success criteria Detail Project Scope Review existing business processes Identify gaps

  • PHASE 2

    Design

    Train project team Identify transaction flows Map data conversion cycle Evaluate and design system enhancements and/or customised requirements Document reporting requirements Create data integration points and data transfer design documents

  • PHASE 3

    Configuration

    Complete Configuration Complete Customisations Complete data scrubbing and conversion Perform User testing

  • PHASE 4

    Training

    User training – train-the-trainer Risk Analysis Change management Readiness Assessment

  • PHASE 5

    Go Live

    Contingency Plan Help Resources User Adaption

  • PHASE 6

    Support

    Stablise and Optimise Benchmark Reviews Process Refinement ROI Measurements